Applying for Dialysis Support

There is no cap on the support amount. The employee’s wage is calculated based on the salary registered in the social insurance (GOSI).

The representative can submit an objection through the dashboard by clicking on the “Support” button, which redirects to the ticketing system. The necessary documents should be submitted within the objection period specified for each billing cycle.

An authorized representative of the organization can cancel a support request for a beneficiary by following these steps:

1. Log in to the Dialysis Support Product dashboard on the Unified Platform.
2. Click “View Details” on the card of the employee receiving support.
3. On the beneficiary’s details page, select “Cancel Support.”
4. Choose the reason for cancellation from the list (e.g., recovery, resignation, etc.).
5. Confirm the cancellation acknowledgment.
6. A success notification will appear, and the beneficiary’s status will change to “Inactive.”

Note: Support cannot be canceled if the beneficiary is already included in an “Invoice Under Processing.”

The employee receives an SMS and an email containing a link valid for 72 hours to review and approve the data-sharing acknowledgment. If the employee does not respond within the time limit or declines the approval, the request is automatically canceled.

1.  Log in to the Dialysis Support Product dashboard.
2. . Click “Add Employee” at the top of the beneficiary's table.
3. . Enter the employee’s basic information (National ID number, email address, and mobile number).
4. . Review the entered data to ensure its accuracy.
5.  Click “Submit Approval Request.”
6.  A success notification will appear, and an approval link will be sent to the employee’s email.

The system displays an immediate message preventing the establishment representative from performing any actions on the dashboard until the establishment is removed from the list. The establishment will not be included in the billing cycle.

•    Under Process.
•    On- hold – Invalid IBAN.
•    Pending – Blacklisted.
•    Rejected.
•    Sent to the bank.
•    Paid.

Support = (Employee’s salary registered with GOSI ÷ 30) × Number of approved dialysis leave days within the billing cycle.
The calculation is performed automatically per eligible employee and consolidated into a single invoice for the establishment.

Must ensure that the employee received a "Dialysis Sick Leave" issued by the "Seha" platform for each day of absence to undergo a dialysis session.

It is a financial support Product provided by the Human Resources Development Fund (HRDF), granting private sector establishments monetary compensation for the justified absence of employees undergoing dialysis sessions due to kidney failure. The employer continues to pay the employee’s salary, while HRDF covers the cost of those absent days through a structured monthly invoicing mechanism. The process starts with a request submitted by the employer, followed by the patient-employee’s approval for support.

To be eligible for support, the employee must meet the following conditions:
•    Must be a Saudi national.
•    Must be registered as an active employee with the General Organization for Social Insurance (GOSI).
•    Must be employed by the same entity submitting the support request.
•    Must has kidney failure and undergoing regular hemodialysis for blood purification, and have a "Dialysis Sick Leave" issued by the "Seha" platform.
•    The date of the beneficiary's last issued "Dialysis Sick Leave" must not exceed (3) months from the date of the attempting to add them to the subsidy request, as reflected in the “Seha” platform.
•    Must not be employed by any government agency (public sector).
•    Must not be currently supported by a dialysis support product at another establishment.

To qualify for support, the establishment must meet the following conditions:
•    The establishment must not be suspended by the Human Resources Development Fund (HRDF).
•    Must have a valid and updated IBAN number in the HRDF system.
•    No amount should be deducted from the employee’s salary due to his absence to undergo a dialysis session.
•    A subsidy request for the employee must be submitted in the HRDF system by the establishment's representative, and the request status must be "eligible".

The system is integrated with the “Seha” platform to verify "Dialysis Sick Leave" reports. The employee must ensure that "Dialysis Sick Leave" is issued by the “Seha” platform through the hospital or dialysis center for each day of absence to undergo a dialysis session.