Objection or Acceptance to performance data (Directed Transport Track)

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Service
Enablement
Freelance Support (Directed Transport Track)
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This e-service enables beneficiaries of the Freelance Product (Directed Transport Track) to view and accept their monthly performance data, which reflects completed projects and earned income. In case of any discrepancies, an objection can be submitted electronically within 5 days from when the data is reflected in the beneficiary’s account.

Service Level Agreement

Steps to accept or submit an objection to performance data:

Log in to the unified platform of the Human Resources Development Fund.
Go to the dashboard for the relevant track.
Review the monthly performance data.
Ensure that the objection period has not ended.
Click the “Accept” button, or if you wish to object, click the “Object” button.
If you choose to object, a side window will appear to enter the objection details.
Select the project you want to object to.
Enter the actual income amount.
Click the “Submit Request” button.

N/A

The performance data must have been published on the dashboard.
The objection period must still be open (objections must be submitted within 5 days of the performance data being published).
The beneficiary must not have already submitted an objection for the same month (only one objection is allowed per period).