Childcare Support "Qurrah"

The Childcare Support Product (Qurrah) enables Saudi working women to join and remain in the labor market with confidence in the care provided to their children.
The product covers up to 50% of the value of the childcare center reservation, not exceeding SAR 1,600 per child, for children of eligible working mothers in the private sector whose ages do not exceed 6 years.

•    Increasing the participation rate of Saudi women in the private sector.
•    Contributing to job stability for Saudi women.
•    Providing simplified solutions for working Saudi mothers in the private sector.
•    Improving and developing the childcare sector and its service environment.

The support period is open-ended, provided that the beneficiary has children within the age range of 0–6 years and meets the program’s eligibility criteria.

The Human Resources Development Fund contributes up to 50% of the cost of childcare centers or licensed nurseries, with a maximum of SAR 1,600 per child.

There is no limit to the number of children, provided that each child’s age does not exceed 6 years.

Support starts from the first supported reservation and the child’s attendance at the center and continues until the child completes 6 years of age.

The beneficiary must:
•    Be Saudi nationality.
•    Be registered with Social Insurance (GOSI).
•    Be working in the private sector.
•    Be between 18 and 65 years of age.
•    Have a monthly registered salary not exceeding SAR 8,000.
•    Have children whose ages do not exceed 6 years.
•    There is no maximum limit on the number of children.

Yes. A Family Record must be issued via Absher, and the child must be added to the family record in order to be eligible for support.

In this case, the system will not be able to retrieve the child’s data or verify the child’s eligibility as a dependent of the beneficiary.

No maximum limit is set, provided that the beneficiary is actively employed and has a child within the eligible age range.

•    Child vaccination card
•    Medical report for the child

The Qurrah portal will be closed, and the product will be transferred to the Unified Platform for HRDF Services to unify the beneficiary and childcare center journey and provide improved services.

Before starting, please ensure that the beneficiary has an active Family Record.
1.    Access the Human Resources Development Fund (HRDF) website. From the top menu, select Products and Services, then Product Guide. Choose Childcare Support Product (Qurrah) and click Details.
2.    Click ‘Apply for Service’ to proceed to the product page.
3.    Log in via National Single Sign-On (Nafath).
4.    Review and agree to the Terms, Conditions, and Privacy Policy.
5.    Enter the mobile number and email address.
6.    View the eligibility result.
7.    Approve the electronic agreement and start the application.
8.    Navigate to the Child Registration page.
9.    Add children and upload required documents (vaccination card and medical report).
10.    Add the home address.
11.    Reserve a service at one of the childcare centers and submit the request.
12.    Access the product dashboard.

The child is added through the beneficiary’s profile page within the product.

Eligibility verification for the child is completed immediately upon submission.

Yes. A non-Saudi child of a Saudi mother is supported.
The request is processed within one business day.

•    Child’s birth certificate
•    Family Record showing the child added
•    Child’s residency permit (Iqama)
•    Vaccination card
•    Medical report

1.    Log in to the HRDF website. From the top menu, select Products and Services, then Product Guide. Then, select Childcare Support Product (Qurrah) and click Details.
2.    Click Apply for Service.
3.    Log in via National Single Sign-On (Nafath).
4.    Access the welcome page.
5.    Add the child and upload the required documents.
6.    Add the home address.
7.    Submit the request for approval by the product team.

Yes. The service must be reserved and paid for electronically through the Unified Platform for HRDF Services in order to benefit from the financial support.

A reservation request is automatically canceled in the following cases:
1.    If the childcare center does not accept the reservation request within one business day.
2.    If the beneficiary does not complete payment within 24 hours.
3.    If the child does not attend the center within three days from the service start date.
4.    If the beneficiary’s eligibility status changes two days before the reservation start date.

A complaint should be submitted through the Unified Platform for HRDF Services.
The product team will take the necessary actions and verify the details of the requested amounts.

You may contact Customer Support to submit a request after providing the center’s name and contact details, so the team can coordinate with the center.

Yes, the employee may benefit from Childcare Support Product (Qurrah) and Transportation Support Product (Wusool) at the same time.

The beneficiary pays the remaining amount after deducting the support, as HRDF covers up to 50% of the reservation cost, not exceeding SAR 1,600 per child.

No. Support is limited to private-sector employees registered in Social Insurance (GOSI).

Yes. The beneficiary pays any additional services or fees not covered under the product, after deducting the supported amount.

An eligible mother becomes entitled to receive support immediately after confirming a reservation with the childcare center for the relevant month.

To benefit from the support, the beneficiary must select a monthly service type, as eligibility is verified on a monthly basis.
The beneficiary may activate the Automatic Reservation Extension feature to facilitate continuous reservations.

The Automatic Reservation Extension is a feature designed to facilitate monthly reservations without the need to re-enter the system each month.
A reminder notification is sent one week before the current reservation ends, allowing the beneficiary to approve the extension and complete payment.

Yes. This can be done by activating the Automatic Reservation Extension feature.

Yes. The beneficiary can activate the automatic extension through her account on the Unified Platform.
A notification will be sent one week before the current reservation ends, subject to service availability.

Yes. A mother may benefit from support for one or more children simultaneously, provided that all eligibility conditions are met and the children’s ages do not exceed 6 years.

Yes, provided that the reservation is made at the same childcare center. And the center supports the required age categories.

Yes, she can apply as long as the child is within the age range of 0–6 years and meets the eligibility criteria for the program.

A beneficiary may be deemed ineligible if:
•    She is not registered in Social Insurance (GOSI) because she is not actively employed.
•    Her monthly salary exceeds SAR 8,000.

If there is an existing confirmed reservation, the beneficiary will not be excluded during the same month. Support will be discontinued starting from the following month.

Yes. The beneficiary may continue to receive support during her annual leave period.

Yes. Support continues during official holidays if the childcare center provides services during those periods.

Yes. A mother may benefit from the support intermittently, provided that:
•    All eligibility conditions are met.
•    The child’s age does not exceed 6 years.

Yes. If the beneficiary no longer meets the conditions and support is discontinued, she may reapply once all eligibility conditions are met again.

Yes. Support continues as long as the beneficiary continues to meet the eligibility requirements of the product.

The beneficiary’s data is updated automatically on the Unified Platform for HRDF Services, as it is linked to Social Insurance (GOSI).

Yes. As long as the beneficiary is registered in Social Insurance by the new employer, financial support will continue without interruption.

A beneficiary’s status may change to “Excluded” if:
•    Her employment status in Social Insurance changes from active to inactive.
•    She is no longer considered actively employed.

To be eligible for the product, the beneficiary must:
1.    Be registered and active in Social Insurance.
2.    Have a monthly registered salary not exceeding SAR 8,000.

No. The full service amount (the beneficiary’s share plus the supported amount) is paid directly to the childcare center.
Payments are processed between the 15th and 25th day of the following Gregorian month, taking official holidays into account.

Yes. The service amount includes VAT, if the childcare center is subject to VAT in accordance with the applicable VAT regulations.

Eligibility is determined based on the Gregorian calendar, as registered in the system.
Support continues as long as the child’s age does not exceed 6 Gregorian years.

Only the following formats are accepted: PDF, JPG, JPEG

Reference numbers appear after the completion of the transfer process to all childcare centers.

The Human Resources Development Fund contributes up to 50% of childcare costs, with a maximum of SAR 1,600 per child.

Support cannot be manually suspended. It automatically starts from the first supported reservation and stops when eligibility changes to “Not Eligible.” If there is no reservation, no support amount is applied.

The center must accept the reservation within one business day from the request date. After acceptance, the beneficiary has 24 hours to complete electronic payment; otherwise, the request is automatically canceled.

Yes. Adopted children are accepted only if legal adoption documents are valid and officially recognized.

No. Support is provided on a monthly basis only, in accordance with HRDF support policies.

Yes. Any individual who meets the product eligibility requirements may register.

There is no withdrawal option from the product itself.
If the reservation is canceled before the third day of service, the deducted amount is refunded to the beneficiary only, and the center is notified not to prepare the child.
A new reservation cannot be made for the same child if there is an existing confirmed and paid reservation.

Eligibility is determined based on the Gregorian date of birth recorded in the system.
The child’s age must not exceed 6 Gregorian years to qualify for support.

•    For Saudi children: eligibility is verified immediately.
•    Requests must be submitted during official working hours, from 8:00 a.m. to 4:00 p.m.
•    For non-Saudi children: verification is processed within one business day.

The confirmed and paid reservation is canceled, the status becomes “Canceled,” and the beneficiary’s amount is refunded.

Yes. The business owner may benefit from the Childcare Support Product (Qurrah) if all eligibility requirements are met, including:
•    Saudi nationality
•    Active employment in the private sector
•    Registration in Social Insurance
•    Monthly registered salary not exceeding SAR 8,000
•    Beneficiary age between 18 and 65
•    Child age between 0 and 6 years

By logging into the platform, accessing Profile, and updating the email address from the personal information section.

A reservation request is automatically canceled if:
•    The center does not accept the request within one business day.
•    The beneficiary does not complete payment within 24 hours.

No. Support cannot be provided if eligibility conditions are not met.

Yes. Reservations can be made up to 30 days before the service start date, subject to eligibility verification for both the beneficiary and the child.

If the child completes 6 years of age during the selected reservation period, the system will not allow the reservation to be completed.

By logging into her account, accessing the Reservations Dashboard, selecting the reservation, clicking Cancel Reservation, choosing the cancellation reason, and confirming the request.

No. There are no programs that conflict with the Childcare Support Product (Qurrah).

Yes. The product is available across all regions of the Kingdom, subject to the availability of registered childcare centers on the Unified Platform for HRDF Services.

No. Child data cannot be modified through the platform and must be corrected via the relevant official authorities.

The system will not allow any new reservations once the child reaches 6 years of age.

By accessing the Unified Platform and using the “Contact Us” page.

No. Data is transferred securely, and no beneficiary or child data will be lost.

No. Active reservations will continue normally without interruption.

Yes. All previous reservations are available in the dashboard.

No. Reservations will not be available on the Qurrah Portal after the transition date, as services will be fully available through the Unified Platform for HRDF Services

Support is available to eligible beneficiaries who:
•    Have children within the eligible age group (from birth to 6 years).
•    Meet all eligibility conditions required for enrollment in the product.